Highguard, the free-to-play shooter from Wildlight Entertainment, was taken offline only days ago. The shut down is notable because the game had only just been revealed at The Game Awards and went dark roughly three months later.

PlayStation players are getting refunds

Several PlayStation 5 players have reported that Sony is issuing refunds for microtransactions and premium battle pass purchases they made while Highguard was live. The game was free to play, but it offered cosmetics and a paid battle pass, so some players did spend real money.

"I honestly didn’t care for a refund. I enjoyed the game and enjoyed supporting it but if you were looking for a refund they are sending them out."

That comment surfaced on social media and was also picked up by gaming outlets. The refund notices appear to have been sent automatically by PlayStation rather than being requested by some players.

What about Steam and Xbox?

So far, players have not reported the same automatic refunds on Steam or Xbox. There is discussion and hope that Valve and Microsoft will follow suit, but no confirmed action has been announced for those platforms.

Why did Highguard disappear so fast?

  • Confusing concept: The game’s core idea and presentation struggled to connect with many players.
  • Odd marketing: The reveal and promotional efforts did not land well with the audience.
  • Early signs of trouble: Wildlight began layoffs shortly after launch, which was a clear red flag about the project’s future.

Taken together, these issues helped sink a game that some hoped would be the next big thing in shooters.

If you spent money in Highguard

  • Check your PlayStation transaction history. Look for any recent refunds labeled for Highguard purchases.
  • If you are on Steam or Xbox and believe you paid for items, monitor your account and contact platform support if you think a refund is appropriate.
  • Keep receipts or screenshots of purchases handy in case you need to file a claim.

If you bought anything in Highguard, tell us about your refund experience on our Discord. Hearing from players helps build a clearer picture of how the different platforms are handling this shutdown.